Today's Banking
The NovoBranch concept embraces physical distribution channels as part of your channel strategy to create a consistent customer experience and generate balance sheet growth.
Customer relationships are paramount and customers still demand branches for face to face contact. We see the role of the branch evolve every day. Branch Development Group allows you to evolve too; to streamline your branch networks and free funds for pursuing complimentary electronic channels. Invest in updating your branches to maximize customer retention. We’ll recommend practical steps you can take to improve your branch effectiveness.
Cash handling is a very expensive and time consuming task for branch employees. We recommend reducing these costs using automated cash handling for both cash in and cash out transactions. While automated cash handling does not eliminate the task it greatly reduces it.
The cost of personnel is severe, often consuming over 65% of branch operating expenses. Our branch designs allow you to hire fewer people. Get the most out of your employees by changing the way they work – fewer narrow specialists and more broad generalists.
Make the most of your branches. The NovoBranch approach is a practical approach to align electronic and physical channels together. This innovative branch view drives down operating costs and capital investment – making ongoing branch expansion more affordable than ever. And you’ll have extra resources available for investment in other distribution channels.
Get greater satisfaction from a faster time-to-market. You’ll reap the benefits of greater flexibility and quicker breakeven times right away. Our faster time-to-market is an added tool for optimizing today's network and building for the future. You will enjoy the added flexibility for managing your branch network.
Tomorrow’s Banking
Not only will the NovoBranch concept promote integration across all channels; it will also support customer interaction across all platforms. This brings branch capital investment in line with investment strategies for all channels and provides greater flexibility for managing your branch network as markets and customer behaviors evolve.
Our extensive knowledge and experience with the small-branch format is ideally suited to a multichannel environment in that it allows your institution to maintain market presence, but align branch investment with current transaction volumes, while conserving capital and expenses for investment in electronic channels too.
Networks will be different 10 and 20 years from now. Don't place bets on assets that don't produce acceptable ROI before then. It’s time to create the network you will be operating in the future.